Text-to-911

Availability of Text-to-911 in Colorado

Requesting Text-to-911 for Your PSAP

When the PSAP is ready to provide Text-to-911, the PSAP should notify the FCC.

• Visit the FCC web site at www.fcc.gov/encyclopedia/psap-text-911-readiness-and-certification.

• Download the Form.

• Fill out the Form. The Form requests the following information:

  • Date of submission;

  • Name and contact information of person submitting the form;

  • PSAP facility information, including FCC-issued PSAP ID number, long-form name of facility, physical address, and county of operation;

  • PSAP point of contact information for Text-to-911 coordination;

  • PSAP method to receive texts (e.g., Text-to-TTY, Web Browser, Direct IP or other

  • Identification of the authorizing state or local entity; and method);

  • Certification that PSAP is technically ready to receive texts.

• Email the completed Form to: T911PSAPREGISTRY@fcc.gov.

The FCC will register your readiness in their Text-to-911 Readiness and Certification Database, which shall serve as notification to carriers that you request the service.

Read the announcement about the database dated Dec 30, 2014.

Further Information

For further information about text-to-911:

• 911.gov's Text-to-911 Page

• A Resource Center presentation on text-to-911 delivered at the 2013 Colorado APCO/NENA/CCNC Conference.

• The Colorado 9-1-1 Resource Center's Issues Page.

• The FCC's Best Practices for Implementing Text-to-911.

• The FCC's Text-to-911 Page.

• The FCC's Text-to-911 Quick Facts Page.

• NENA's Text-to-911 resources

• NENA Information Document for Handling Text Message Calls to 9-1-1 in the PSAP

• Office of Emergency Communications Text-to-911 Presentation

• Text-to-911 Policies are available on the Sample Docs Page.

• Using Google Translate for Text-to-911

Public Education

• Douglas County Press Release

• Grand Junction informational web page

• Larimer County informational web page